We take care of the professional photography, prepare compelling property descriptions using keywords, and optimise the listings. We ensure your property gets attention and stands out.
Guest experience is top of our list and we provide a well-researched Welcome Book with things to do, restaurants and tourist attractions. The Welcome Book is personalised for each property with helpful information such as WiFi codes, how to manage refuse and how to turn up the heating.
Our 5 star cleaning team ensure that every single clean is top-notch. After each clean, photos are taken and any minor maintenance issues are reported.
We handle all guest communications in a friendly, informative and professional manner. Each guest is contacted as soon as they book and we keep in regular contact as their booking approaches.
Researching the market to ensure your property’s nightly rate is competitive, we use pricing software to maximise your revenue across all seasons. Our software calendar syncs AirBNB, Booking.com and other sites so we can be sure your property reaches UK and International guests as and when they are looking to book.
As a minimum, we visit your property monthly and ensure that it is clean, tidy & up to date with all laws and regulations. If there are any maintenance issues we’ll promptly report them to you and will work with you to get them fixed.
We have high standards, and so do our guests. We provide freshly laundered and ironed white hotel standard linen with each turnover, plus we re-stock your property with all the essentials your guests need for a comfortable stay.
Keeping you fully informed is an important aspect of our partnership and we give you access to our software so you can see your bookings value and to block dates for your own use.